Jilicity88 Privacy Policy – Personal Data Protection for Malaysian Members

1 Introduction & Scope of This Policy

Jilicity88 ("we", "our platform") operates as an online casino platform offering a wide range of digital entertainment services to registered members in Malaysia, including live dealer games (baccarat, roulette, blackjack, Dragon Tiger), slots, football betting covering the Malaysia Super League and EPL, lottery, and e-sports. In providing these services, jilicity88 collects and processes members' personal data.

This Privacy Policy sets out in detail the types of personal data we collect, the purposes for which it is collected and processed, retention periods, members' rights over their data, and how we safeguard all information entrusted to us. This Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applies to all members who use the jilicity88 platform, the jilicity88.best website, and all related services.

This Privacy Policy is to be read together with Terms & Conditions and Responsible Gaming Guide jilicity88, which together form the entire agreement between the member and this platform. Should any conflict arise between this Privacy Policy and those other documents, this Privacy Policy shall take precedence in all matters relating to personal data protection.

2 Personal Data We Collect

Jilicity88 only collects personal data that is genuinely necessary to deliver our services effectively, securely, and in compliance with the law. We do not collect data that is excessive or irrelevant to the purposes of the services we offer to members in Malaysia.

• Full name as stated on identity card (MyKad)
• An active Malaysian phone number
• A valid email address
• Date of birth (for 18+ age verification)
• Bank account or e-wallet information (account holder name only – not the full account number)
• A copy of identity document when required for KYC verification

• IP address and IP-based location information
• Web browser type and operating system version
• Device type (smartphone, tablet, or computer)
• Pages visited and time spent on each page
• Login and logout records
• Gaming history and financial transactions
• Gaming session data, including games played and amounts wagered

In certain circumstances, jilicity88 may receive personal data from approved third parties such as identity verification service providers, payment providers (DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay), and relevant authorities where required by Malaysian law. All data received from these third parties is processed in accordance with this Privacy Policy.

3 How jilicity88 Uses Your Personal Data

Jilicity88 uses members' personal data solely for legitimate purposes as expressly stated in this Privacy Policy. We will not use your data for any other purpose without first obtaining your renewed consent.

• Creating and managing your jilicity88 account
• Verifying your identity and eligibility (including age verification for the 18+ requirement)
• Processing deposits and withdrawals via supported Malaysian payment methods
• Providing access to all jilicity88 games and services
• Managing the VIP Rewards programme and bonus offers you are eligible for

• Detecting and preventing fraud, money laundering, and unlawful activity
• Fulfilling legal compliance obligations under the PDPA 2010 and other applicable Malaysian laws
• Conducting investigations related to any complaints or disputes
• Maintaining audit records as required by the relevant authorities

• Sending important notifications relating to your account, transactions, and security
• Providing 24/7 customer support via live chat, email, and WhatsApp
• Sending marketing communications where you have given consent (which may be withdrawn at any time)
• Notifying you of material updates to our Terms & Conditions or Privacy Policy

Jilicity88 uses anonymised and aggregated data (not personally identifiable data) to analyse platform usage patterns, identify areas for improvement, and develop new features that benefit all Malaysian members. Individual data is never used for these purposes in any form that could personally identify you.

4 Legal Basis for Personal Data Processing

Under Malaysia's PDPA 2010, jilicity88 processes members' personal data on the following lawful bases:

• Consent: For most data processing activities, jilicity88 obtains your explicit consent during the account registration process. You may withdraw this consent at any time, though doing so may affect jilicity88's ability to provide you with the full range of services.
• Contractual Necessity: Some data processing is necessary to fulfil jilicity88's contractual obligations to you as a member – including payment processing and account management.
• Legal Obligations: jilicity88 is required under Malaysian law to retain certain records and disclose information to the relevant authorities upon lawful request.
• Legitimate Interests: For purposes such as fraud prevention and platform security, jilicity88 may process certain data on the basis of our legitimate interests, where doing so does not override your fundamental rights.

5 Data Sharing with Third Parties

Jilicity88 does not sell, rent, or transfer members' personal data to third parties for their own commercial purposes. This is a commitment we never compromise on. That said, there are limited situations where jilicity88 needs to share members' personal data with certain parties to ensure our services operate effectively:

Jilicity88 works with carefully selected third-party service providers for platform operational purposes – including payment providers (DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay), identity verification providers, secure cloud service providers, and reputable game providers. All such providers are bound by strict data confidentiality agreements and may only use shared data for the specific purposes defined.

Jilicity88 will disclose members' personal data to the relevant Malaysian authorities when required by law, court order, or a valid official investigation. In such situations, jilicity88 will endeavour to notify the affected member before disclosure is made, unless such notification is prohibited by law or court order.

In the event that jilicity88 is involved in any merger, acquisition, or transfer of business assets, members' personal data may be transferred as part of that transaction. In such circumstances, members will be notified in advance, and the new entity receiving the data will be bound by this Privacy Policy or one that provides an equivalent level of protection.

6 Data Retention & Deletion

Jilicity88 retains members' personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. We do not keep data beyond what is necessary.

• Active account data: Retained for the duration of the active account and for 7 years after account closure (in accordance with Malaysian legal requirements on financial records).
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian tax and financial regulatory requirements.
• Customer support communication logs: Retained for 3 years for reference and dispute resolution purposes.
• Technical log data: Retained for 12 months for security and fraud detection purposes.
• Marketing data: Retained until you withdraw your consent or close your account, whichever comes first.

Members may request the deletion of their personal data by contacting the jilicity88 support team. jilicity88 will process the request within 30 days. However, certain data cannot be deleted for legal or operational reasons — in such cases, jilicity88 will explain the specific reasons why full deletion cannot be carried out.

7 Data Security – Protection Measures

Jilicity88 continuously invests in the latest security infrastructure to protect members' personal data against unauthorized access, loss, destruction, or disclosure. Key security measures we have implemented include:

• 256-bit SSL Encryption: All communications between your browser and jilicity88 servers are encrypted using the latest TLS protocol – the same security standard adopted by Malaysia's leading banking institutions.
• Layered Access Control: Access to members' personal data within the jilicity88 system is strictly limited to staff who genuinely require it to perform their duties, with a full audit log maintained for every access.
• 24/7 Monitoring: The jilicity88 security team monitors our systems around the clock to detect any suspicious activity or intrusion attempts.
• Regular Security Audits: jilicity88 conducts regular penetration testing and security audits to identify and address vulnerabilities before they can be exploited.
• Secure Data Backup: Member data is regularly backed up to a secure, separate location to ensure service continuity in the event of any unforeseen technical incident.
• Payment Data Segregation: Sensitive payment information is processed directly by the relevant payment providers and is never stored on jilicity88 servers.

While jilicity88 takes all reasonable steps to protect members' personal data, no system can guarantee absolute security. Members also have a role to play by keeping their passwords confidential and not sharing their login credentials with anyone.

8 Cookie & Tracking Technology Policy

Jilicity88 uses cookies and similar technologies to enhance the user experience on our platform. Cookies are small data files stored on your device when you visit the jilicity88.best website.

• Essential Cookies: These cookies are required for the core functionality of the jilicity88 platform, including login, session security, and payment processing. Without them, the platform cannot function properly. This type of cookie cannot be disabled.
• Functional Cookies: These cookies remember your preferences such as your chosen language, display settings, and game preferences to deliver a more personalised experience each time you log in to jilicity88.
• Analytics Cookies: jilicity88 uses anonymised analytics data to understand how members use our platform – which pages are visited most frequently, how long gaming sessions last, and which features are most popular. This data helps us improve the platform for the benefit of all members in Malaysia.
• Security Cookies: These cookies help jilicity88 detect and prevent fraudulent activity, duplicate accounts, and unauthorized access attempts on the platform.

You can control and manage cookies through your web browser settings. Please note, however, that disabling certain cookies (particularly essential cookies) may affect the functionality and your overall experience on the jilicity88 platform. For guidance on managing cookies in your specific browser, please refer to that browser's help documentation.

9 Your Rights as a jilicity88 Member

Under Malaysia's PDPA 2010 and jilicity88's privacy commitments, you as a member have the following rights regarding your personal data:

To exercise any of the rights above, please contact the jilicity88 support team via live chat or email at support@jilicity88.best, clearly stating your request. jilicity88 will not charge any fee for reasonable requests and will process each request within the stipulated timeframe.

10 Children's Data Protection

Jilicity88 strictly enforces a minimum age requirement of 18 years for all members, with no exceptions. Our platform is not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors or adolescents.

Should jilicity88 discover that personal data belonging to an individual under the age of 18 has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. If you are aware that someone under 18 has registered a jilicity88 account, please notify us immediately at support@jilicity88.best so that the appropriate steps can be taken.

11 Changes to This Privacy Policy

Jilicity88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, developments in Malaysian law, or the introduction of new services. Whenever we make material changes to this Privacy Policy, we will:

• Updating the "Last Updated" date at the top of this document
• Notifying all members via the email address registered to their account
• Displaying a prominent notice on the jilicity88 platform homepage for a minimum of 14 days
• Archiving previous versions of the Privacy Policy for members who require reference to them

Continued use of the jilicity88 platform following notification of changes constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to cease using the platform and request account closure before the changes take effect.

12 Contact Us – Privacy Enquiries & Complaints

If you have any questions, concerns, or complaints regarding how jilicity88 handles your personal data, we encourage you to reach out to us directly. jilicity88 is committed to addressing all privacy enquiries seriously and within a reasonable timeframe.

If you are not satisfied with how jilicity88 has handled your privacy complaint after going through our internal process, you have the right to escalate the matter to the relevant data protection authority in Malaysia. This Privacy Policy and all related disputes are governed by and subject to applicable Malaysian law.